Army Emergency Relief

Hours of Operation

Monday 7:30 a.m. - 4 p.m.
Tuesday 7:30 a.m. - 4 p.m.
Wednesday 7:30 a.m. - 4 p.m.
Thursday 7:30 a.m. - 4 p.m.
Friday 7:30 a.m. - 4 p.m.
Saturday Closed
Sunday Closed

Contact

Command Support Center
Bldg. 35200, 271 Heritage Park Ln.
Google Map

WiFi Available

Handicap Accessible

Tel:
+1 (706)791-3579

Military DSN Tel:
(312)780-3579

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Army Emergency Relief (AER) Overview

Overview

Army Emergency Relief (AER) is a private, non-profit organization established to assist Soldiers and their Family members in emergency financial situations due to no fault of their own. Financial assistance is given in the form of an interest-free loan, grant, or combination of the two. Loans are repaid by an allotment.

Education Programs

AER’s Education Program is a secondary mission to help Army Families with the costs of education. The three separate scholarship programs are:

Stateside Spouse Education Assistance Program
• Applicant must be the Spouse or widow(er) of an active duty or retired Soldier and reside in the United States. 
• Stateside applicants must be full time students. 
• First undergraduate degrees only.
• Active duty military personnel are not eligible.

Overseas Spouse Education Assistance Program Major General James Ursano Scholarship Fund for Dependent Children.

Overseas Spouse Education Assistance Program 
• Applicants must be a Spouse of an active duty Soldier assigned in Europe, Korea, Japan, or Okinawa. 
• Applicants must physically reside with the Soldier at the assigned location. 
• First undergraduate degrees only.
• Off post students are not eligible.
• Spouses may be part time or full time students.

Major General James Ursano Scholarship Fund for Dependant Children 
• Dependent children, stepchildren, or legally adopted children of Army Soldiers on active duty, retired or deceased while in active duty or retired status.

The children of Grey Area Reservists/National Guard are eligible as well.

Scholarship awards will be awarded up to half the cost of tuition. Scholarship awards are based on financial need, as evidenced by income, assets, Family size, and special circumstances.

Applications and instructions are available for all the scholarships on the AER website at www.aerhq.org

AER Resources and Forms

View all AER forms. 

Fort Gordon AER Packets:

AER Assistance

All Soldiers (Enlisted or Officer) now have direct access to AER assistance by calling for an appointment and completing the AER Application Packet, with the following exceptions:

  • Soldiers E1 to E4 in IET (Basic or AIT) or with less than 12 months time in service must have the signature of the Unit Commander or First Sergeant
  • All Soldiers (Enlisted or Officer) who have 2 assists within a 12 month period or who have been identified as a "High Risk" Soldier will require the Commander's review of their AER application prior to making an appointment

For walk-in assistance, Active Duty Soldiers can use Commander Referral with approval by Unit Commander of First Sergeant. Commander Referral AER Loans are limited to $1,500 or less.

Emergency travel requests always take priority and do not require an appointment due to time constraints.

For more information or to schedule an appointment, please call the number listed at the top of this page.

Required Documents for Appointments

Bring the following documents to your appointment:

  • Military ID card
  • Most recent end of month Leave and Earning Statement
  • Proof of other household income
  • Substantiating documents (emergency leave form, military orders, car repair estimate, utility bill, lease, etc.)
  • Power of Attorney (required for Spouses)
AER Smartphone App

Download From Google PlayDownload From App Store

*** This has been branded as an Official U.S. Army app ***

Army Emergency Relief (AER) is a private non-profit that provides emergency financial assistance to Soldiers and their Families. AER also provides scholarships to the Spouses and Children of Soldiers. This app provides basic information about AER, explains the assistance and scholarship application processes, as well as help in locating the nearest AER office. Funded primarily through donations by Soldiers, AER is truly "Soldiers Helping Soldiers."

Features include:

  • Brief description of AER and its history.
  • Explanation of the assistance application process.
  • Explanation of the scholarship application process.
  • Explanation of the loan repayment process.
  • Frequently asked questions (FAQ).
  • Locations of AER offices.
  • Live news feed from AER headquarters via Twitter.